Voice Process Associates
Inbound and outbound callers for domestic and international processes. Tested for fluency and accent.
Industry
BPO Recruitment Agency in Delhi NCR
One2Infinite handles volume hiring for BPO and KPO companies across Delhi NCR. We recruit voice and non-voice associates, team leaders, quality analysts, and operations managers. Our process supports walk-in drives, assessment centres, and bulk onboarding for call centres in Noida, Gurgaon, and Ghaziabad.
Roles we hire for BPO operations
Non-Voice Associates
Chat support, email handling, data entry, and back-office processing executives.
Team Leaders
Floor managers handling 15–25 agent teams. Evaluated on AHT, CSAT, and attrition metrics.
Quality Analysts
Call auditors and quality coaches who monitor transactions and maintain process compliance.
Trainers
Process trainers and soft skill trainers for new hire batches and refresher programmes.
Operations Managers
Senior ops leaders managing 100+ seat operations with P&L responsibility.
Who uses this service
Third-party BPOs running domestic banking, telecom, and e-commerce processes. Captive centres of banks and insurance companies in Noida and Gurgaon. KPO firms hiring research analysts and data processing teams. Startups outsourcing customer operations and needing 20–100 agents on short notice.
BPO recruitment questions
Can you handle volume BPO hiring?
Yes. We run walk-in drives that generate 50 to 200 candidates per day for voice and non-voice processes.
Which BPO hubs in Delhi NCR do you serve?
Noida Sector 62, Gurgaon Cyber City, Ghaziabad NH-24 corridor, and Delhi Okhla.
Do you screen for voice quality?
Yes. Every voice process candidate is tested for fluency, accent, and comprehension before shortlisting.
Need BPO hiring support?
Submit your requirement and our BPO recruiter will respond within one working day.