Inbound Support Executives
Agents handling incoming calls for banking, e-commerce, telecom, and insurance helplines.
Industry
Customer Support Recruitment in Delhi NCR
One2Infinite recruits customer support professionals for companies across Delhi NCR. Every candidate is tested for communication clarity, language proficiency, and temperament before shortlisting. We staff inbound, outbound, chat, and email support teams for companies in Noida, Gurgaon, Ghaziabad, and Delhi.
Roles we hire for customer support
Outbound Calling Agents
Verification callers, feedback collectors, and retention executives for subscriber-based businesses.
Chat Support Executives
Live chat agents for websites and apps. Tested for typing speed, grammar, and multitasking ability.
Email Support Executives
Ticket handlers and email response agents for product queries, complaints, and escalations.
Team Leaders
Supervisors managing 10–20 agent pods. Evaluated on CSAT scores and escalation handling.
Quality and Training Staff
QAs auditing interactions and trainers onboarding new support batches.
Who uses this service
E-commerce companies scaling their support teams during festive season. Banks and fintech firms staffing helpdesk operations. SaaS companies building customer success teams in Noida and Gurgaon. Telecom brands needing retention and complaint resolution staff across Delhi NCR.
Customer support recruitment questions
How do you assess communication skills?
Through structured phone screening that tests English fluency, Hindi proficiency, comprehension, typing speed (for chat roles), and problem-solving temperament.
Can you hire for both voice and non-voice?
Yes. We handle inbound voice, outbound voice, chat support, email support, and social media support hiring.
Do you support seasonal hiring for support teams?
Yes. E-commerce festive season, year-end banking support, and product launch support surges are common requirements we handle.
Need customer support hiring support?
Submit your requirement and our support-sector recruiter will respond within one working day.